If an item is damaged or defective, we will issue a full refund; please send us an email at firstname.lastname@example.org within 30 days of receipt. We'll send you a packing label. Then you can ship it to us at no cost to you. Once we've had a chance to inspect it, we'll issue a refund.
We use UPS, FedEx, EMS and DHL as our shipping carriers. We'll send you an email when your dress leaves our facility, and we'll give you a tracking number so you can track the progress of the package as it comes to you. Shipping typically takes 5 business days.
At Simply Bridal, we rely on our customers to help us build our business. We want you to rave about our quality and our amazing customer service.
We're certain you'll absolutely love our products that we offer a 30 day return period for standard sized dresses from the time you receive your package. If you're unsatisfied with your order please call us at 213-688-8513 or send us an email at email@example.com within 30 days of receipt to request a Return Merchandise Authorization (RMA). Dress purchases created through the personalized custom sizing option do not qualify for returns.
You can shop with confidence at SimplyBridal, as each dress shown on our product pages has been sewn by our seamstresses and photographed in our studio. The dress you order will be made with the same high-quality materials that we used for the dresses on our models. The same seamstresses work on our model’s dresses and our customer’s dresses. This is an online shop you can trust for quality, honesty and value.
At SimplyBridal, we understand that bridal purchases are a momentous occasion. Our made-to-order dresses will arrive approximately 3 months after the confirmation e-mail regardless of your geographical location. During high season (January through April), dress orders may take up to 60 days. We also have a limited inventory of styles ready for immediate shipment; please see our Quick Ship page to see our latest selection. Quick Ship and Try At Home dresses orders arrive between 7-14 days.
Our accessories ship between 7-14 days in the US, and 21-28 days in all other countries.
Please consult the shipping costs table for your shipping estimate. All values are listed in US dollars, although we do accept the Canadian dollar, the British pound, and the Australian dollar. Shipping costs for all non-US currencies will be calculated upon checkout.
Order Total Pre-Tax
US Shipping Charges
International Shipping Charges
Try At Home*
0 - 49
50 - 99
100 - 149
150 - 499
500 - 999
*Try At Home is currently available for brides-to-be in selected parts of the US only. For more details, please visit our Try At Home page.
The final shipping cost will be calculated upon checkout, and because we’re sure you’ll love SimplyBridal, we also have 30 day risk-free returns policy.
We also ship to military bases and PO Boxes via SmartPost FedEx which takes approximately 3 to 5 days longer than regular shipping for both dresses and accessories.
Please note that our Gifts & Invitations range has separate shipping policies. Please click here to access further information.
Below is a list of the countries we currently ship to:
North America United States Canada Mexico
Europe United Kingdom Austria Belgium Denmark Finland France Germany Iceland Ireland Italy Luxembourg Netherlands Netherlands Antilles Norway Poland Portugal Spain Sweden Switzerland
Asia Pacific Australia New Zealand
Not on this list? Call customer support to see if shipping to your country is possible.
Thank you for shopping at SimplyBridal!
SimplyBridal Invitations & Gifts has a separate shopping cart and customer account
system from the main SimplyBridal site. At this point in time, if you would like to
purchase from both sites, you will need to check out the two carts separately.
While it is a separate shopping cart, any items you may have had in your cart
have been temporarily stored in your browser for your return.