Contact Us

At Simply Bridal, we rely on our customers to help us build our business. We want you to rave about our quality and our amazing customer service.

We're certain you'll absolutely love our products, and we'll back it up with a 100% guarantee. If you're unsatisfied with your order please send us an email at info@simplybridal.com within 30 days of receipt.

For more details, please see our easy 3-Step Return Policy.

You can shop with confidence at SimplyBridal, as each dress shown on our product pages has been sewn by our seamstresses and photographed in our studio. The dress you order will be made with the same high-quality materials that we used for the dresses on our models. The same seamstresses work on our model’s dresses and our customer’s dresses. This is an online shop you can trust for quality, honesty and value.

Shipping

At SimplyBridal, we understand that bridal purchases are a momentous occasion. Our dresses will arrive approximately 30-35 days after the confirmation e-mail regardless of your geographical location. During high season (January through April), dress orders may take up to 60 days. We also have a limited inventory of styles ready for immediate shipment; please see our Quick Ship page to see our latest selection. Quick Ship and Try At Home Beta Program dresses arrive between 7-14 days.

Our accessories ship between 7-14 days in the US, and 21-28 days in all other countries.

Please consult the shipping costs table for your shipping estimate. All values are listed in US dollars, although we do accept the Canadian dollar, the British pound, and the Australian dollar. Shipping costs for all non-US currencies will be calculated upon checkout.

*Our Try At Home Beta Program is currently available for brides-to-be in the US only. For more details, please visit our Try At Home page.

The final shipping cost will be calculated upon checkout, and because we’re sure you’ll love SimplyBridal, we also have 30 day risk-free returns policy.

We also ship to military bases and PO Boxes via SmartPost FedEx which takes approximately 3 to 5 days longer than regular shipping for both dresses and accessories.

Please note that our Gifts & Invitations range has separate shipping policies. Please click here to access further information.

Below is a list of the countries we currently ship to:

Thank you for shopping at SimplyBridal!

SimplyBridal Invitations & Gifts has a separate shopping cart and customer account system from the main SimplyBridal site. At this point in time, if you would like to purchase from both sites, you will need to check out the two carts separately.

While it is a separate shopping cart, any items you may have had in your cart have been temporarily stored in your browser for your return.